Frequently Asked Questions

We have compiled a list of questions and answers below to a variety of common queries you may have regarding GDPR compliance, and about our GDPR products. If you do not find the answer to your question, please do not hesitate to contact us using our live chat on the bottom right hand corner of each page, or alternatively contact us using our online form or call us on +44 (0)114 255 7700.

When you buy our GDPR compliance pack – you will be sent an email with login details to access the secure part of our site, so you can download your GDPR documents. Your login details will never expire, you can return whenever you want.

Cut and paste the Username and Password from the confirmation email.

The pack contains a privacy policy and a Privacy Statement for use on Marketing Communications and web sites.

You keep a diary of appointments, Quotes, Invoices and Staff Personnel Details which all will likely contain personal data – so Yes it applies.

Telephone numbers are personal data.

Yes. If you’re not registered you can register on-line for £40 and it takes only 15 minutes. The link to register is https://ico.org.uk/registration/new.

We recommend you buy our GDPR Compliance Pack for £50 before registration as it has data on the files you need for the ICO registration.

Immediately. Once you sign up to the GDPR Pack by clicking Pay Now, we send you an email with a username and password. Use these details to log into the system (top right on web site) and you have access to an overview of GDPR, Checklists and Policy Documents.